Case Studies

October 8, 2024

The biggest claim item in houses and apartments right now is burst flexi hoses

The biggest claim item in houses and apartments right…

October 3, 2023

Theft by employees

As a business owner, you are responsible for the management…

October 3, 2023

Retail e-commerce store hacked

Cybercriminals don’t care how big or small you are, but…

October 3, 2023

Do you have hired labour? If they get injured, who is responsible?

CASE STUDY In the typical labour hire claim scenario, it…

February 2, 2023

Shopfitters Case Study

John's company maintains all their equipment to a good standard,…

September 2, 2022

What does the 'side hustle' mean to your home insurance policy?

INDUSTRY RESPONDS TO ‘SIDE HUSTLES’ REPORTS At Rivers, we have…

August 29, 2022

This home party cost $601,000 (Would your insurance cover it ?)

This is a real life situation in which a 21st…

September 21, 2021

When the Broker became the client

It is not very often that we have to claim…

February 22, 2021

How getting the right cover saved our Grooming client from big bills and sleepless nights.

Our pet grooming client hadn't had a previous issue but…

July 6, 2017

Experienced property investor

Susan was an experienced property investor with multiple properties. Without…